Additional Information

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Order Tracking

Whether you choose standard delivery or overnight,you can follow your order's progress online.For each order, you can see order details and shipment summary. The shipment information includes a tracking number for each package, which you can click to see the progress of your package.In most cases, the shipping carrier is identified as the U.S. Postal Service (USPS), United Postal Service (UPS), or Federal Express (FedEx).In some cases, we may send an order in multiple packages.When we do,we provide tracking information for all packages, as well as details on which items you can expect in which package. You are charged only once if we choose to send your order in more than one package.

Order Status

You'll receive two emails after you place your order and provide us with a valid email address:

The first confirms that your order was received.This email will arrive within about 24 hours.
The second confirms that your order was shipped from our Boutique

Can I modify my order after it has been placed? Please send an e-mail to info@coolkidsbky.com IF you need to modify an order after it has been placed; however, we cannot guarantee that we’ll be able to modify your order as we process and ship them out very quickly.