ICON Safari Backpack

Returns Policy

You may return most new, unopened items within 7 days of delivery for Store Credits ONLY We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your Store Credits within 2-5 Days of giving your package to the return shipper, however, in many cases you will receive a Store Credits more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days),

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your STORE Credits once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

PRE-ORDER POLICY All preorder’s must be paid for at time of placing the order. Once payment for a preorder item is received we will give an approximate time frame for delivery. Most preorder items will be delivered in a time of 2-5 weeks. I don't accept returns, exchanges, or cancellations On PREORDER Ítems Pre-orders are advance purchases made on merchandise scheduled to ship at a future date. As you place your order these items are reserved for you and taken from our available stock. We then ship them when they arrive in our store.Pre-ordered items are purchased when you place your order and your credit card is charged at that time.Because these items are no longer available for others to purchase, and as our inventory is purchased we re-order available stock, any canceled orders/items will be subject to a 30% cancellation fee. If the manufacturer decides not to produce a certain style you will be fully refunded or if they do not ship that style to us for whatever reason, you will also be fully refunded.