PRE-ORDERS & CUSTOM ORDER POLICY
- All preorder’s must be paid for at time of placing the order. Once payment for a preorder item is received we will give an approximate time frame for delivery. Most preorder items will be delivered in a time of 2-5 weeks.
I don't accept returns, exchanges, or cancellations On PREORDER Ítems
Pre-orders are advance purchases made on merchandise scheduled to ship at a future date. As you place your order these items are reserved for you and taken from our available stock. We then ship them when they arrive in our warehouse,Pre-ordered items are purchased when you place your order and your credit card is charged at that time.Because these items are no longer available for others to purchase, and as our inventory is purchased we re-order available stock.
If the manufacturer decides not to produce a certain style you will be fully refunded or if they do not ship that style to us for whatever reason, you will also be fully refunded.
Shipping
For your protection,we recommend that yo return all items via a traceable carrier such as USPS, UPS or FedEx.COOLKIDSBKLYN is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid.
We are not responsible for items sent without authorization, to return a product you need the correct address that is different from the one we use to send the packages, before returning any package you must contact us.We are not responsible if the product is lost due to sending it to an address that is not authorized by us.
If the manufacturer decides not to produce a certain style you will be fully refunded or if they do not ship that style to us for whatever reason, you will also be fully refunded.
If you need to make special arrangements or for any other questions, please email info@coolkidsbklyn.com or call us at 631-403-7648.
By purchasing from cool kids bklyn boutique, you accept these terms and conditions.
