Please do get in touch!
We'd love to hear from you - please use the form to send us your
message or ideas. Or simply pop in for a cup of fresh tea and a cookie:
BROOKLYN NY 11211
We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.
Shipping
For your protection,we recommend that you return all items via a traceable carrier such as USPS, UPS or FedEx.COOLKIDSBKLYN is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid.
We are not responsible for items sent without authorization, to return a product you need the correct address that is different from the one we use to send the packages, before returning any package you must contact us.We are not responsible if the product is lost due to sending it to an address that is not authorized by us.
